A message arrives on our phone. It hurts, irritates or makes us feel excluded.
But are we reacting to what the other person actually said, or to what those words stirred up within us?
With Daniel Goleman and Emotional Intelligence we explore the relationship between emotions, interpretations and relationships, particularly in digital life.
One distinction runs through the whole episode:
emotion, fact, interpretation.
Because what we feel is real, but it does not automatically tell the whole truth about what is happening.
❤️ One act of empathy: before replying, pause and ask yourself:
What am I feeling? What do I really know? What am I imagining?
🎙️ Tra pagine e legami
Season three: Remaining human in the age of digital empathy – Feeling for others in a connected world.